Contact Us
Questions about an order, sizing, or a return? We're here to help.
Get in Touch
Nanas Clothing is a neighborhood family clothing shop serving Brooklyn. Reach out for order help, sizing questions, or general feedback — a real person reads every message.
Phone
+1 347 490-9359Address
5112 Avenue N, Brooklyn, NY 11234
Hours
Monday–Friday, 9:00 AM – 6:00 PM EST
We respond within 1–2 business days.
Quick Answers
How long does it take to get a response?
We respond to all inquiries within 1–2 business days, Monday through Friday.
How do I check my order status?
Visit our Track Order page and enter your email and order code from your confirmation email.
Can I change or cancel my order after placing it?
Contact us within 2 hours of placing your order and we will do our best to update or cancel it before it ships.
What if my item arrived damaged?
Email us with your order code and a photo of the damage within 7 days of delivery — we will send a replacement or refund right away.
Do you accept returns in person?
Yes, walk-in customers can bring items back to our Brooklyn location. Mail-in returns are also accepted within 30 days.